Managed IT services involve outsourcing your IT processes to a third-party service provider. This service provider is called a managed service provider (MSP). While this system seems straightforward enough, there are actually a wide range of different types of managed services that MSPs offer.
| “No two businesses are alike, so their IT needs won’t be either. That’s why you need to understand that there are different types of managed IT services that you can pick and choose from.” – Duane Maas, Director at MC Services |
Not all MSPs will offer the same types of managed IT services. Therefore, you need to understand your options so you can zero-in on potential partners that provide the services that you need.
That’s why we’re going to explore 8 different types of IT managed services. With each type, we’ll explain how the service works and why choosing it can help your business operations.
1. Managed Security Services
Managed security services protect your business from online threats. These providers monitor your network, stop unauthorized access, and keep sensitive data safe. They also update security systems and respond to any potential risks in real time.
This service is helpful because it protects your business without requiring in-house security experts. It reduces the risk of data theft or interruptions, which can be costly. Furthermore, there are usually more advanced security services offered.
Examples include the following.
| Hard Drive Eraser | Securely wipes data from hard drives to prevent unauthorized access. |
| Next-Generation Firewalls | Monitors and controls network traffic to block advanced threats. |
| Unified Threat Management (UTM) | Combines multiple security tools to protect against various threats. |
| Data Loss Prevention (DLP) | Prevents sensitive information from leaving the organization without authorization. |
| Password Management | Stores and organizes passwords to improve security and access control. |
| Dual Factor Authentication (DFA) | Requires two forms of verification for secure access to systems. |
| Email & Spam Filtering | Blocks unwanted emails and prevents phishing attacks from reaching users. |
2. Cloud Computing Services
93% of organizations either use or are considering adopting a cloud-forward approach to data management. Many of these businesses will need cloud service professionals to help them make the most of the cloud.
Managed cloud services give businesses access to cloud storage and software, but with added support from a provider who handles all technical aspects. Instead of your team managing the cloud infrastructure, the service provider sets it up, monitors it, and handles security. This ensures reliability, better performance, and stronger protection against data loss.
Need Somewhere to Host Your Data Securely? |
3. Network Monitoring and Management
Network monitoring and management services involve a provider overseeing your IT network to detect problems, maintain performance, and implement fixes when needed. The provider takes responsibility for ensuring that the network is secure and optimized.
Given that the average network threat can dwell undetected for 51 days, these services are crucial for network security. Plus, you’ll benefit from a well-maintained network without needing to handle the technical aspects yourself.
4. IT Consulting
IT consulting helps businesses make smart decisions about technology. Consultants review your current systems and suggest improvements. They advise on software, hardware, and long-term IT strategies to match your business goals.
This service is valuable because it helps prevent mistakes and guides you towards investing in the right technology solutions. With expert guidance, you can optimize your resources and strategically plan for future growth.
5. Managed IT Support
Managed IT support provides businesses with ongoing technical assistance. The provider handles day-to-day issues like troubleshooting software problems, fixing hardware issues, and offering general IT help to employees.
This service ensures your business always has expert help available without the need to hire an internal IT team. It’s also a good way to enhance cost savings without compromising quality. As CloudSecureTech points out, outsourced IT support costs about $40,000 a year on average, while an in-house support technician can make a yearly salary of up to $150,000.
| Take a Closer Look at What’s Included With Managed Services |
6. VoIP Services
VoIP services enable businesses to make calls over the internet while the provider takes care of setup, configuration, and maintenance. The provider manages the infrastructure, ensures high call quality, and integrates VoIP with other communication tools.
This service is useful because it removes the complexity of managing phone systems. The provider ensures that your VoIP system runs smoothly and is optimized for your business.
7. Mobile Device Management (MDM)
Managed MDM services involve a provider handling the security, monitoring, and management of mobile devices used by employees. The provider ensures that devices are secure, enforces policies, and can remotely wipe or lock devices if needed.
Here is a diagram of how remote wiping works.
This service is helpful because it protects business data on mobile devices without requiring your team to manage the devices themselves. The provider ensures compliance with security standards and handles any issues that arise.
8. System Inventory Management
System inventory management involves tracking all the hardware and software used by your business, keeping records up-to-date. The provider ensures that all systems are functioning properly and recommends when upgrades or replacements are needed.
This service is useful because it helps businesses keep track of their technology assets without needing to do it in-house. The provider takes care of tracking, updating, and maintaining systems, helping you avoid operational disruptions.
| Look For The Managed IT Services That You Need in Wisconsin | ||
| Milwaukee | Pewaukee | Waukesha |
Enjoy All 8 Types of IT Managed Services From One MSP
If you need multiple types of services, you may be wondering if that means that you will need to engage with multiple MSPs. However, you don’t have to. All you need to do is find an MSP that provides all the services that you need.
If you’re looking for all 8 services mentioned above, you can count on MC Services. After over 27 years in business, we’ve gained a combined 100 years of experience. That’s why we’re able to offer such a wide range of services without diminishing the quality of any specific one.
Reach out today to learn more about how we can help.
