Your IT infrastructure includes every technology tool you use, hardware or software. So, it’s understandable that you may want to maintain control over these critical assets. However, you can benefit from IT infrastructure outsourcing without losing this control.
“Leaving your IT infrastructure to a third-party isn’t always great for your peace of mind. Yet, there are numerous benefits to doing so. That’s why choosing the right partner is so important.” – Duane Maas, Director at MC Services.
Choose a partner who values collaboration and includes you in significant decisions about upgrades, changes, or new deployments. This ensures alignment with your organizational objectives. As a result, you can enjoy the benefits of outsourcing your IT infrastructure with fewer risks.
If you’re still unsure about this model, the rest of this article will take a closer look at it. We will discuss what IT infrastructure outsourcing is, how it differs from general IT outsourcing, and 9 reasons why you could benefit from it.
What is IT Infrastructure Outsourcing?
IT infrastructure outsourcing specifically involves the management and operation of an organization’s physical and virtual IT infrastructure. This includes hardware, data centers, servers, storage systems, networks, and cloud platforms.
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What is The Difference Between IT Infrastructure Outsourcing & IT Outsourcing?
While both involve delegating IT responsibilities to external providers, the focus and scope of these two types of services differ. Put simply, IT infrastructure outsourcing focuses exclusively on the foundational components of IT, while IT outsourcing includes a wider array of IT services.
Using IT infrastructure outsourcing alongside general IT outsourcing provides a more tailored and effective approach. It allows organizations to leverage specialized infrastructure expertise while maintaining seamless IT operations and support through more general IT outsourcing services.
Here is a quick overview of which tasks would fall under IT outsourcing vs. which would fall under IT infrastructure outsourcing.
| Category | Task | IT Outsourcing | IT Infrastructure Outsourcing |
| System Administration | Managing user accounts and permissions | ✅ | |
| Configuring and monitoring servers | ✅ | ||
| Network Management | Troubleshooting connectivity issues for users | ✅ | |
| Designing and maintaining network architecture | ✅ | ||
| Application Support | Updating and maintaining business applications | ✅ | |
| Hosting applications on server infrastructure | ✅ | ||
| Data Management | Performing data backups and recovery for users | ✅ | |
| Managing database servers and storage systems | ✅ | ||
| Security | Implementing endpoint security solutions | ✅ | |
| Configuring firewalls and intrusion detection | ✅ |
9 Key Reasons to Outsource IT Infrastructure Services
1. Cost Savings
Outsourcing IT infrastructure services reduces the need for upfront investments in hardware, software, and facilities. Therefore, minimizing ongoing costs related to maintenance, upgrades, and specialized staffing. This strategy reduces costs while enabling businesses to allocate resources more strategically.
2. Access to Expertise
Service providers bring skilled professionals with deep knowledge of IT infrastructure. Organizations gain access to cutting-edge technologies and industry best practices through these services. With 90% of organizations expected to face a tech skills shortage by 2026, outsourcing helps maintain operational continuity and avoid skill gaps.
3. Enhanced System Reliability
Infrastructure outsourcing providers use advanced technologies such as redundant systems and high-availability architectures to improve system performance. They monitor systems to prevent downtime and optimize operations. This approach ensures long-term reliability and supports business continuity.
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4. More Time to Focus on Core Business Activities
Delegating IT infrastructure management allows organizations to focus on key business operations instead of technical tasks. Time-consuming responsibilities no longer divert attention from strategic initiatives. In fact, 49% of businesses outsource IT functions for this exact reason.
5. Faster Deployment of New Technologies
Outsourcing accelerates the adoption of modern tools like cloud computing and software-defined networking. Businesses can implement these solutions without hiring and training internal staff members. Faster technology deployment gives you a better competitive edge.
6. Reduced Risk of Infrastructure Obsolescence
Outsourcing partners refresh and upgrade systems under service level agreements (SLAs) to keep your infrastructure current. This approach prevents reliance on outdated technologies, which can hinder scalability and growth. Relying on outdated infrastructure can also affect your bottom line. Research shows that organizations with low technical scalability have 8% to 28% lower revenue.
7. Flexible Workload Distribution
Providers balance workloads between on-premises and cloud environments to optimize resource use and control costs during peak demand. Plus, distributing workloads reduces the strain on systems, which helps prevent vulnerabilities caused by overloading or misconfiguration.
8. Proactive Incident Management
Outsourcing partners use predictive analytics and automated alerts to address potential issues before they disrupt operations. Rapid response times improve system reliability and reduce downtime. Businesses benefit from consistent, proactive incident handling that strengthens performance.
9. Geographical Redundancy
Often, IT infrastructure outsourcing includes data centers in multiple locations, which improves disaster recovery and business continuity. This reduces the risks associated with localized disruptions and security breaches. Replicating data across regions ensures stronger resilience and faster recovery times.
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Trust a Dedicated Team in The Midwest For Your IT Infrastructure Outsourcing
Outsourcing your IT infrastructure is a big decision. You need certainty that the provider you choose has sufficient security measures and established processes to keep your systems secure and performing at their best.
MC Services can be that provider. We use our 27+ years of experience with Windows, Apple, and Jamf to help our clients optimize their tech tools in a way that supports their key business initiatives.
Become our next happy client today by contacting us.
